Deciphering Communication skills

“Attention is a precious commodity, and effective communication is the key to capturing it.” From board meetings to team meetings, effective interpersonal relationships and communication skills act as great tools.

To ace the skill, one needs to have clarity of idea, matched with appropriate language, consistency, and adequacy in content while being concise and to the point. 

7 principles of communication

Complete

Build a message, which is complete by covering all the facts the reader or listener may need for the desired reaction. 

Clarity

 The message should be as simple as possible to reach the receiver in the most straightforward and exact form. The message needs to express your thoughts clearly, and ultimately, both the sender and receiver should be on the same page. 

Concise

 Keep the message brief and to the point to clearly express your thoughts and exclude unnecessary words. 

Courtesy

One must communicate in a friendly and polite manner. While speaking, one needs to be mindful of others’ perspectives and feelings and how our communication would affect them.

Correct

It has to be accurate in terms of facts, figures, and content. The message must be grammatically correct and checked for language, punctuation, grammar, and spelling. The language of the content should be acceptable and non-discriminatory.

Concrete

 The message has to be specific, definite, and vivid. It should be direct and explicit and devoid of vague and general communication. To make it impactful, use specific facts and figures.

Consideration

 It is keeping the receiver in mind while designing the message. Putting yourself in the other person’s place and understanding the receiver’s perspective helps make communication effective. One must understand the emotions and sentiments of the receiver and should be able to anticipate the impact of the communication.

In the nutshell, it is the skill which either breaks or makes the alliance, deal,  or union. Awareness of its know-how is a value add to any individual, team and organisation as a whole.

To build the skill rightly and make it an integral part of your team culture, Zenfide curates and customises programs as per your organisation’s requirements.